The first real opportunity a product has to impress the user is during installation. Integrity masterfully ensures a quality out-of-box experience for a variety of users. Whether your users are installing software, hardware, or turbine engines, Integrity can write accurate, easy-to-follow installation instructions in terms that your users understand.
Effective maintenance manuals begin with a clear understanding of the content, product, and audience. We ensure every process is documented accurately and consistently. The outcome is a manual that is easy to read and easy to use.
Online help is not just for software packages anymore. Integrity produces online help that can be accessed by anyone with a connection to the Internet. If customer support calls have you swamped, online help can go a long way toward reducing your costs, improving customer satisfaction, increasing marketability, and getting you out of the how-to-over-the-phone game.
We specialize in assessing existing policies and procedures, helping develop new ones, and presenting those policies and procedures in a way that makes them easy to read and understand.
People use and depend on safety documentation developed by Integrity every day in places like the Gulf of Mexico, the Rocky Mountains, and even as far away as onshore rigs in Chad. We specialize in assessing existing procedures, helping develop new ones, and presenting those procedures in a way that makes them easy to read and understand.
We have delivered thousands of user guides for both hardware and software across a wide range of industries. We can start writing with little or no product information—sometimes all we have are product specifications—and build a user guide that satisfies the needs of your customers. If you have an existing guide that needs a minor or major revision, we can make the changes rapidly and accurately, meeting your release date—guaranteed.
