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We are always on the lookout for talented, enthusiastic, conscientious
project contributors. Positions at The Integrity Group include:
- Technical, marketing, and business writers
- Information designers and course developers
- Trainers and training coordinators
- Graphic illustrators and designers
- Editors, desktop publishers, and formatters
- Multimedia designers and production artists
- Information architects
- Backend programmers for Access, SQL, Oracle, and ASP solutions
To be considered for open positions at The Integrity
Group, please send your resume and cover letter to: hr@go-integrity.com.
The Integrity Group is an Equal Opportunity
Employer.
Technical Writer II
Location: Mt View, CA
Produce accurate, on-time documentation based on a thorough understanding
of client requirements and expectations. Build and maintain long-term
client relationships and seek new and expanded business opportunities.
Effectively self-manage time and workflow for maximum billability.
Job Qualifications
- Bachelor Degree or equivalent experience.
- Minimum 5-9 years of industry experience.
- Expertise in relevant software tool. Framemaker and XML(Xmetal)
exp.
- Proven ability to learn new subjects quickly and write about
them clearly.
- Technical writing experience in a related field.
- Proven ability to deliver excellent service and quality documentation
on time.
- Strong interviewing and listening skills, with the ability to
map complex information.
- Ability to deliver content in print or electronic format.
- Ability to learn and follow varied and complex procedures.
Job Duties
- Assist other team members as needed.
- Produce and deliver to the client only technically accurate,
high quality, on-time documentation based on a thorough understanding
of client expectations.
- Build and maintain strong client relationships that result in
repeat and expanded business.
- Work to exceed client expectations and enhance loyalty by going
an extra mile for the client, doing “whatever it takes.”
- Learn all Integrity service offerings and offer your client(s)
QA, CAD or Creative Services, where possible.
- Take responsibility for ensuring QA on every deliverable assigned
to you.
- Work to become a subject matter expert (SME) by doing thorough
research and building quality relationships with client SMEs.
- Track and report project status at predetermined intervals in
writing to your client and manager.
- Interview and regularly interact with product developers and
other SMEs, building solid relationships with them.
- Communicate clearly and courteously in writing, in person, and
over the phone, mindful of confidentiality issues.
- Quickly communicate new project / job requests to your manager.
Learn to identify and articulate project scope changes and communicate
those to your manager quickly.
- Help clients make recommendations to improve and enhance docs.
- Deliver excellent service and quality documentation on time.
- Perform other duties as assigned.
Interested applicants should apply by sending a resume to hr@go-integrity.com.
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Technical Writer II
Location: Singapore
Produce accurate, on-time documentation based on a thorough understanding
of client requirements and expectations. Build and maintain long-term
client relationships and seek new and expanded business opportunities.
Effectively self-manage time and workflow for maximum billability.
Job Qualifications
- Bachelor Degree or equivalent experience.
- Minimum 5-9 years of industry experience.
- Expertise in relevant software tool. Framemaker and XML(Xmetal)
exp.
- Proven ability to learn new subjects quickly and write about
them clearly.
- Technical writing experience in a related field.
- Proven ability to deliver excellent service and quality documentation
on time.
- Strong interviewing and listening skills, with the ability to
map complex information.
- Ability to deliver content in print or electronic format.
- Ability to learn and follow varied and complex procedures.
Job Duties
- Assist other team members as needed.
- Produce and deliver to the client only technically accurate,
high quality, on-time documentation based on a thorough understanding
of client expectations.
- Build and maintain strong client relationships that result in
repeat and expanded business.
- Work to exceed client expectations and enhance loyalty by going
an extra mile for the client, doing “whatever it takes.”
- Learn all Integrity service offerings and offer your client(s)
QA, CAD or Creative Services, where possible.
- Take responsibility for ensuring QA on every deliverable assigned
to you.
- Work to become a subject matter expert (SME) by doing thorough
research and building quality relationships with client SMEs.
- Track and report project status at predetermined intervals in
writing to your client and manager.
- Interview and regularly interact with product developers and
other SMEs, building solid relationships with them.
- Communicate clearly and courteously in writing, in person, and
over the phone, mindful of confidentiality issues.
- Quickly communicate new project / job requests to your manager.
Learn to identify and articulate project scope changes and communicate
those to your manager quickly.
- Help clients make recommendations to improve and enhance docs.
- Deliver excellent service and quality documentation on time.
- Perform other duties as assigned.
Interested applicants should apply by sending a resume to hr@go-integrity.com.
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Sales
Representative
Location: Greater Houston Area
Our sales team is growing and we are looking for professionals
who have experience in the documentation, training and marcomm environments
and who have the abilities to use that knowledge to help our business
grow in the Greater Houston area. Our target industries/markets
within this territory include technology, energy, medical, finance
and safety.
Required Skills:
The ideal candidate will have a proven background in our specific
service-areas, with experience in sales, business development, account
management, or relevant project leadership and customer interaction.
Senior Technical Writer with team lead and client relations experience
will be considered without sales experience.
The Integrity Group will provide collateral material, territory
assignments, sales support and some leads through our internal sales
methods. This position reports directly to the Sales and Marketing
Manager.
Compensation:
Earn a base salary + commissions and bonuses. Comprehensive benefits
package including expenses, medical/dental, 401K, and paid holidays
and vacations.
Interested applicants should apply by sending a resume to hr@go-integrity.com.
Only candidates who have relevant experience will be considered.
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Training Project Manager
Location: Austin, TX
Responsible for overall project management and coordination of
corporate sales and end-user training initiatives. Provide comprehensive
oversight for training projects; coordinate training team, curriculum
and materials; manage training delivery; identify/recommend strategic
decisions related to sales and end-user training and documentation;
and interface with Training team to implement these decisions.
Required Skills:
- Must be self-motivated with the ability to effectively handle
multiple projects with 5+ years of experience in the design, development,
and implementation of instructor and/or Web-based training solutions.
- Must have expert knowledge of adult learning principals and
instructional design methodologies.
- Experience using industry standard computer-based and/or web-based
training development tools (Authorware, Director, Photoshop, Illustrator,
Dreamweaver, Flash, Captivate, etc.) to develop learning programs
for the Adult Learner.
Responsibilities:
- Determine end-user training needs
- Determine scope of training requirements, and recommends appropriate
training solutions
- Develop operational processes and procedures aimed at ensuring
the delivery of high-quality, training courses and allow feedback
to improve training delivery.
- Perform ongoing assessment and improvement of training, end
user documentation, training materials, quick reference guides
and training plans.
- Provide periodic statistical reports to management (e.g. course
evaluations, instructor evaluations, participant evaluations,
post-conversion training evaluations).
- Track/resolve technical support issues for training applications.
- Evaluate instructor and training methods
- Recommend enhancements to educational offerings by researching
new technologies
- Become an application subject matter expert
Interested applicants should apply by sending a resume to hr@go-integrity.com.
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Training Course Developer
Location: Austin, TX
Using significant expertise in creating training deliverables (web,
print, instructor-led) in a Hardware/Software environment, this
individual will work with SMEs and Training Department personnel
to design, develop and implement learning products. Interacting
with management and SMEs to translate business needs/initiatives
into training & development strategy and solutions, this individual
will translate these into educational content to support and enhance
business goals and objectives.
Required Skills:
- Experience using industry standard computer-based and/or web-based
training development tools (Authorware, Director, Photoshop, Illustrator,
Dreamweaver, Flash, Captivate, etc.) to develop learning programs
for the Adult Learner
- Experience creating web and print training deliverables for
IT Hardware and Software.
- Training and/or Adult Education experience preferred
- Experience using an enterprise-wide Learning Management System
(LMS)
- Excellent communication and interpersonal skills
- Demonstrated experience working with SMEs and business partners
Responsibilities:
- Develop and deliver web-based learning solutions using appropriate
web-based tools and proven adult learning methodology
- Develop storyboards/screen layouts to manage media used in
web-based courses
- Partner with training team, curriculum designer and SMEs to
deliver web-based learning solutions
- Produce training in compliance with corporate guidelines
- Interview subject matter experts and clients to collect necessary
data, variables, and custom information necessary to create training
deliverables.
Interested applicants should apply by sending a resume to hr@go-integrity.com.
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Junior Technical Writer
Location: Houston, TX
Objective:
Produce accurate, on-time documentation based on a thorough understanding
of client requirements and expectations. Build and maintain long-term
client relationships and seek new and expanded business opportunities.
Effectively self-manage time and workflow for maximum billability.
Job qualifications:
- Bachelor's Degree or equivalent experience.
- Ability to successfully learn technical writing skills and
industry best practices.
- Ability to learn relevant software tools.
- Ability to learn new subjects quickly and write about them
clearly.
- Ability to deliver excellent service and quality documentation
on time.
- Strong interviewing and listening skills, with the ability
to map complex information.
- Ability to learn to deliver content in print or electronic
format.
- Ability to learn and follow varied and complex procedures.
- Ability to multitask effectively despite ambiguity and sometimes-conflicting
goals.
- Strong interpersonal skills with the ability to communicate
effectively.
- Ability to be an effective team player.
Job duties:
- Produce and deliver to the client only technically accurate,
high quality, on-time documentation based on a thorough understanding
of client expectations.
- Build and maintain strong client relationships that result
in repeat and expanded business.
- Work to exceed client expectations and enhance loyalty by going
an extra mile for the client, doing “whatever it takes.”
- Learn all Integrity service offerings and offer your client(s)
QA, Creative Services, where possible.
- Take responsibility for ensuring QA on every deliverable assigned
to you.
- Work to become a subject matter expert (SME) by doing thorough
research and building quality relationships with client SMEs.
- Track and report project status at predetermined intervals
in writing to your client and manager.
- Interview and regularly interact with product developers and
other SMEs, building solid relationships with them.
- Communicate clearly and courteously in writing, in person,
and over the phone, mindful of confidentiality issues.
- Quickly communicate new project / job requests to your manager.
Learn to identify and articulate project scope changes and communicate
those to your manager quickly.
- Deliver excellent service and quality documentation on time.
- Perform other duties as assigned.
Send resume to hr@go-integrity.com.
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Editor
Location: Houston, TX
Objective:
Edit documentation based on templates, style guides, and printed
copy. Release files to print according to the needs of internal
and external clients.
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Bachelor Degree or equivalent experience.
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Ability to edit multiple types of deliverables
for content, grammar, and style.
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Knowledge of relevant software tools.
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Knowledge of relevant style guides, such as
the Chicago Manual of Style and Microsoft Manual of Style.
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Ability to index.
-
Ability to deliver excellent service and quality
working with aggressive deadlines.
-
Ability to edit content in print or electronic
format.
-
Ability to learn and follow varied and complex
procedures.
-
Ability to multitask, working with several files,
clients, deadlines, and writers simultaneously.
-
Strong interpersonal skills with the ability
to communicate effectively.
-
Ability to be an effective team player.
Job Duties:
-
Edit multiple types of deliverables for content,
grammar, style, and localization.
-
Prepare an index, if required.
-
Understand client style guides and standards.
-
Communicate clearly and courteously in writing,
in person, and over the phone, mindful of confidentiality issues.
-
Track and report project status at predetermined
intervals in writing to your client and manager.
-
Deliver excellent service and quality documentation
on time.
-
Build and maintain strong client relationships
that result in repeat and expanded business.
-
Work to exceed client expectations and enhance
loyalty by going an extra mile for the client, doing “whatever
it takes.”
-
Perform other duties as assigned.
Send resume to hr@go-integrity.com.
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Technical
Writer
Location: Houston, TX
Objective:
Experience in documenting software and highly complex IT hardware
systems and architectures. Candidate must be able to handle documentation
projects from start to finish with minimal direction, while managing
schedules and meeting deadlines. Position requires ability to multitask
effectively, despite ambiguity, and thrive in a fast-paced, time-compressed,
and dynamic environment. Must have strong interpersonal skills and
be able to communicate effectively with subject matter experts,
project managers and other team members. Experience using Frame
Maker + SGML is a plus. Understanding of the concepts involved in
single sourcing and familiarity with content management and XML-based
editors is also a plus.
Job qualifications:
- Ability to understand and document highly complex technical
Information Technology concepts and products (hardware and/or
software components, systems and architectures).
- Ability to learn new technologies quickly and transfer knowledge
about them clearly.
- 3-5 years experience writing technical documentation.
- Must have written manuals and user documentation for IT hardware
and software
- Experience with Windows and one or more of the following operating
systems HP-UX, Mac OS, Solaris, UNIX
- Tool proficiency in FrameMaker+SGML and XML editors is a plus,
Adobe Acrobat, Adobe Distiller and Visio.
- Attention to detail and technical accuracy. Ability to take
ownership of the documentation for a product area and see it through
to completion of the product and documentation cycle.
- Flexibility and willingness to adapt to the changing needs
of an extremely dynamic company.
- Experience working successfully in a dispersed work environment.
- Familiarity with documenting and rebranding OEM products.
- Technical ability to validate documentation procedures and
other content.
Job duties:
- Research and test highly complex Information Technology hardware
to create and maintain user-oriented online and print documentation
(software guides, user guides, service guides, technical reference
guides, maintenance guides, release notes, and other deliverables).
- Map complex information and produce and deliver only technically
accurate, high quality, on-time deliverables based on a thorough
understanding of project scope and internal and external client
expectations.
- Interview and work with SMEs to obtain information for new
and existing products, based on functional specifications, marketing
requirements documents, and product plans.
- Deliver excellent customer service and quality deliverables
on time.
Send resume to hr@go-integrity.com.
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