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We pride ourselves on the strength of our people. Their talents are infused with Integrity values of respect, teamwork, commitment, and excellence.

Our Story

Since 1994, The Integrity Group has set the standard for our industry, continuously reinventing and rapidly transforming to meet client and market demands.

Led by our founder and CEO, Deborah Clifton, we’ve evolved from a simple provider of technical writing services into a full-service documentation, training, and creative services outsourcing center.

Clients now trust us to design customized solutions, manage the related projects, staff the teams with relevant subject matter and technical experts, and provide the entire infrastructure to support the solution.

Our unique approach has helped clients achieve their business goals in spite of increasing pressure to lower costs without sacrificing quality. We understand that it’s not just about giving you one or two talented individuals—it’s about the business that backs them up.

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Our Commitment

Never letting you down.

Our emphasis on client communication helps you plan, budget, and monitor your projects before milestones are reached. We apply common standards to every project, ensuring that each task is conducted in a disciplined, structured, and consistent manner.

Here are some of the benefits of working with Integrity:

  • It’s easy.
  • We understand the value of time, so we’re committed to delivering the highest quality services according to your schedule.
  • We’ll help you stay competitive in a marketplace driven by cost and speed.
  • We give you strategic outsourcing options, allowing you to be more flexible, control cost, and succeed without boundaries.

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Our Industry Experience

The Integrity Group delivers documentation, training, and technology solutions that address the specific needs of many industries, including:

  • Technology
  • Oil and gas operations
  • Oil and gas services
  • Energy
  • Engineering
  • E-Commerce
  • Manufacturing
  • Research and development
  • Utilities
  • Government

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Our CEO

Deborah Clifton is the founder and CEO of The Integrity Group, a leading provider of documentation, training, and marketing communications solutions to technology, energy, and government enterprises.

Born and raised in Sydney Australia, Deborah moved to the U.S. in 1980.
Deborah’s first position, with a small software developer, required her to produce a set of user guides for a mainframe payroll system. Knowing very little about payroll, but understanding user issues and possessing strong technical writing skills, she wrote and maintained the large suite of manuals that accompanied the payroll software. In subsequent positions, she developed documentation and training solutions for computer hardware and software, fighter aircraft equipment, and telecommunications products.

In 1993, Deborah began her own technical writing consulting firm in Houston. After many years in the business, she recognized the need for a company that could provide information publishing services based on a philosophy that strong writing skills and subject matter knowledge must be paired with the highest of business ethics, especially professional integrity delivering what was promised when it was promised. Deborah named her business The Integrity Group (Integrity).

In a few short years, Integrity grew from a small, three-person concern to a thriving business with 90 employees, serving U.S. and global markets.
Integrity has developed a reputation for providing global solutions in a global economy that has an ever-increasing need for documentation, training, and marketing communications solutions. The Integrity team strives to ensure that excellence, honesty, and integrity in business will always succeed over mediocre performance and high client turnover. Clients know they can depend on the Integrity team and Deborah’s personal guarantee of performance.

Deborah is committed to “delivering service excellence and product quality,” which has become the Integrity corporate philosophy. That commitment has earned her many awards from the Society for Technical Communication (STC). She was also a speaker at the STC 42nd Annual Conference in 1995 in Washington D.C., where she discussed online help file development under the session topic “Downsizing Documentation,” and at the STC 52nd Annual Conference in 2005 in Seattle, WA, where she discussed “Offshoring Documentation.”

In addition to awards for writing skills, Deborah has also been privileged to receive the following recognitions for her leadership skills:

  • Award for Entrepreneurial Excellence from Working Woman Magazine in 2000
  • National Top Woman-Owned Business from DiversityBusiness.com in 2004 and 2007
  • Finalist in the NAWBO Woman Business Owner of the Year award in 2005

Deborah now concentrates on sales, marketing, organizational development, and developing the strategy for Integrity’s future growth. In 2004, she proudly became a U.S. citizen.

Our People

The Integrity team includes expert:

  • Business analysts
  • Project managers
  • Information technology professionals
  • Technical writers
  • Marketing writers
  • Editors
  • Desktop publishers
  • Creative artists
  • Web designers
  • Database developers
  • Instructional designers
  • Trainers
  • Course developers
  • Usability specialists
  • Technical illustrators

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Working for Integrity

Teamwork is the foundation that makes The Integrity Group a great place to work. Since starting business in 1994, we've consistently grown each year and are constantly looking for team-oriented, entrepreneurial-thinking professionals who want to help grow the business, share in the wealth, and have some fun doing it!

The future of our business depends on the great people who work here. Sharing your knowledge, drawing on the expertise of others, continually learning, and delivering excellent customer service are important behaviors we expect.

Learn more about a career at Integrity

If you would like to be part of the Integrity team, please send your resume to hr@go-integrity.com.

 

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Working for Integrity

 

 

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